Terms & Conditions


These Terms and Conditions form a legally binding contract between you and The Safe Centre.

All products are subject to availability. By accepting these terms and conditions you are agreeing to terms of our privacy policy. These Terms and Conditions do not affect your statutory rights.

Every quotation, pro-forma invoice, price list or other similar document made or issued by The Safe Centre ("the company") is made or issued subject to these General Terms and Conditions of Sale. These terms and conditions do not affect consumers' statutory rights as contained in current legislation governing the relationship between consumers and businesses.


The Company means The Safe Centre. The Customer or you, means the account applicant or person who buys or agrees to buy goods from the company.

Acceptance of Orders

No order resulting from any quotation, pro-forma invoice, price list or other similar document made or issued by the company shall be binding unless and until it is accepted by the company. The company at its absolute discretion may accept or reject any order whether on account of the equipment being no longer available or for any other reason whatsoever.

Product Specifications

The company warrants that the goods will be at the time of delivery correspond to the description given by the company. It is the responsibility of the customer to check the compatibility and suitability of goods for any particular purpose before ordering. The company hereby reserves the right to make without notice such minor modifications in specifications, designs or materials as it may deem necessary or desirable by experience.


Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and the company shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer.

Damages and Shortages

The customer shall report any damage or shortage to the company and the carriers in writing within 7 days of delivery. Provided prompt notice of transit damage or loss is given the company will repair such equipment free of charge to the customer. Minor abrasions to the safe are to be expected if installation is carried out and this is not considered as damage.


Payment should be made prior to delivery.

Ownership and Risk

The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer. However, notwithstanding delivery and the passing of risk in the goods, title and property in the goods, including full legal and beneficial ownership, shall not pass to the customer until the company has received in cash or cleared funds, payment in full for all goods delivered to the customer under this and all other contracts between the company and the customer for which payment of the full price of the goods there under has not been paid. Payment of the full price of the goods shall include the amount of any interest or other sum payable under the terms of this and all other contracts between the company and the customer under which the goods were delivered.


All new safes are guaranteed for one year on all working parts subject to servicing by a The Safe Centre Technician or any of our recommended  or appointed technicians; other service agreements can be negotiated by contacting us. Repairs should be arranged and will be carried out during the hours of nine to five, Monday to Friday only.

Product Misuse

Should any equipment malfunction as a result of misuse or tampering (including without prejudice attempted repairs by a non The Safe Centre technician, attempts to move the safe and all types of excessive pressure applied to the lock mechanism or handle) then all costs incurred by the company in repairing such equipment and investigating the causes of the malfunction shall be payable to the company.


Under no circumstances shall the company be responsible for any indirect, incidental or consequential damages.

Site Surveys

Safes and cabinets with fixing holes in the base and/or rear are designed specifically for wall and/or floor (bolt down) installation.

Your insurer may insist on a security safe being installed to meet the manufacturer's recommended cash rating.

We recommend all safe installations are carried out by a qualified installer. Our teams are fully trained, safe installation professionals.

General Information

All reconditioned safes are refurbished and re-sprayed. Shelving can be provided, where it is not already existing with the safe at the customers request at an additional minimal fee.

New safes of grade 1, 2 and 3 come with a key lock as standard. Manual combinations and digital locks are available on request and are fitted for an additional charge. It is recommended and is often an insurance requirement that all safes under 1000 kg are anchored to the floor. This requires drilling into the floor and therefore customers must be aware of the proximity of pipes, wires or under-floor heating at the safes location. All fixing is undertaken at the customers’ risk.

Refurbished safes can in many instances also be adapted to combination or electronic lock at additional cost.

Fixing of safes and floor loadings

Fixing of safes involves drilling into floor. The customer will be responsible for any consequential damage that may occur if we drill into any services.

The customer shall be responsible for ensuring that the floor that the safe is positioned on, or is transported over, is structurally adequate to support the weight of the safe.

Parking tickets and congestion charging

If the customer insists on a delivery on a day when no other deliveries are being made within the London Congestion Charge zone then The Safe Centre reserves the right to pass this charge on to the customer.

If the customer cannot guarantee parking and there are parking restrictions at the delivery site that The Safe Centre have not been informed of prior to delivery, then The Safe Centre reserves the right to pass on any fines or charges to the customer.

Waiting time

Waiting time is charged after 30 minutes of waiting if the cause of the delay in the commencement of works is no fault of The Safe Centre. Rates of waiting time will depend on the time of day, i.e. whether over time charges are applicable, which vehicle type is being used and the number of staff involved. If a job is cancelled with less than 72 hours notice (standard office working hours) or cannot be completed for no fault of The Safe Centre, The Safe Centre reserve the right to charge for the cancelled works up to 100% of their value.

All prices given will include Vat @ 20%.

Terms of Use of Website

These Terms of Use (together with and including the documents referred to in them) tell you the terms on which you may make use of our website www.thesafecentre.co.uk (our site), whether as a guest or a registered user. Please read them carefully before you start to use our site. By accessing or using our site, you agree to be bound by them and to abide by them.  If you do not agree to these Terms of Use, please do not continue to access or use our site.

1.         Information About Us.

1.1.      www.thesafecentre.co.uk is a site operated by The Safe Centre Ltd.

1.2.     We are a private limited company registered in England and Wales under    company number: 9144933 and our registered office is: The Safe Centre Ltd, Clarendon House Business Centre, Clarendon House, 125 Shenley Road, Borehamwood, Herts WD6 1AG.  Our main trading address is the same as our registered office address.  Our VAT number is 207 4775 02.

2.         Access to Our Site

2.1.      Our site is provided to you for your personal use and access is permitted on a temporary basis only.  We reserve the right to withdraw or amend the service we provide on our site without notice.  We cannot guarantee that our site will be available at all times and therefore we will not be liable if for any reason our site is unavailable.

2.2.      We may occasionally restrict your access to our site to allow for repairs, maintenance or the introduction of new facilities or services.  We will attempt to restore the service as soon as we reasonably can.

2.3.       You are responsible for making all arrangements necessary for you to have access to our site.  You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these Terms of Use, and that they comply with them.

3.            Registering on Our Site

3.1.         From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

3.2.         To register on our site you must be over eighteen years of age.

3.3.         You must ensure that the details provided by you on registration or at any time thereafter are correct and complete.

3.4.         You must inform us immediately of any changes to the information that you provided when registering by updating your personal details in order that we can communicate with you effectively.

3.5.         When you register to use our site you may be asked to create, or be provided with, a user identification code or password as part of our security procedures.  In order to prevent fraud, you must treat such information as confidential and you must not disclose or share it with anyone.

3.6.        If we have reason to believe that there is likely to be a breach of security or misuse of our site, without prejudice to any other right or remedy we may have, we may:

3.6.1.    require you to change your password or user identification code;

3.6.2.   disable any user identification code or password;

3.6.3.   suspend your account.

3.7.       If you know or suspect that someone else knows your password or user identification code, please notify us immediately by emailing info@thesafecentre.co.uk.

3.8.      We may suspend or cancel your registration immediately at our reasonable discretion if you breach any of your obligations under these Terms of Use.

3.9.      You can cancel your registration at any time by informing us in writing at The Safe Centre Ltd, Clarendon House Business Centre, Clarendon House, 125 Shenley Road, Borehamwood, Herts WD6 1AG .  If you do so, you must stop using our site.

3.10.   The suspension or cancellation of your registration and your right to use our site shall not affect either party's statutory rights or liabilities.

4.         Use of Our Site

4.1.       You may only access and use our site for lawful purposes.

4.2.      You may not use our site:

4.2.1.   in any way that breaches any applicable local, national or international law or regulation or otherwise is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

4.2.2.   to harm or attempt to harm minors in any way;

4.2.3.   to send, knowingly receive, upload, download, use or re-use any material which:

(i)         is threatening, abusive, defamatory, obscene, offensive, hateful or inflammatory, invades another's privacy, promotes sexually explicit material, violence or discrimination of any nature, or which may cause annoyance, inconvenience or needless anxiety, harassment, upset, embarrassment, alarm or distress to any other person;

(ii)        infringes or is likely to infringe any copyright, database rights, trade marks or any other intellectual property right of any other person;

(iii)       is likely to deceive any person;

(iv)       is in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;

(v)        promotes any illegal activity or advocate, promote or assist any unlawful act;

(vi)       is used to impersonate any person, or to misrepresent your identity or affiliation with any person or give the impression that they emanate from us, if this is not the case;

4.2.4.   to transmit or procure the sending of any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);

4.2.5.     to knowingly transmit any data, send or upload any material that contains viruses, trojan horses, worms, logic bombs, time-bombs, keystroke loggers, spyware, adware or any other material which is malicious or technologically harmful or designed to adversely affect the operation of any software or hardware;

4.2.6.  gain access without authority, interfere with, damage or disrupt, attempt the same to our site, the server on which our site is stored or any server, computer equipment, software, network or database connected to our site or attack our site via a denial-of-service attack or a distributed denial-of service attack.

4.3.     If you breach Clauses 4.2.5 or 4.2.6, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

4.4.    We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

4.5.   You also agree not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of these Terms of Use.

4.6.   You will be responsible for our losses, costs and liabilities resulting from your breach of this Clause 4.

5.      Intellectual Property Rights

5.1.   We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

5.2.    You may print off one copy, and may download extracts of any page(s) from our site for your own personal non-commercial use on the following basis:

5.2.1. paper or digital copies of any materials printed off or downloaded in any way must not be modified in any way;

5.2.2. any illustrations, photographs, video or audio sequences or any graphics shall not be used separately from any accompanying text;

5.2.3. our status, copyright and trade mark notices and those of any identified contributors as the authors of such material must appear in all copies.

5.3.    If you print off, copy or download any part of our site in breach of these Terms of Use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

6.        Liability

6.1.     The material displayed on our site is provided on an "as is", "as available" basis without any guarantees, conditions or warranties as to its accuracy and is not intended to amount to advice on which reliance may be placed.  Any material on our site may be out of date at any given time and we are under no obligation to update such material.  We and other members of our group of companies and our connected third parties to the fullest extent permitted by law expressly exclude:

6.1.1.    all liability and responsibility arising from any reliance placed on materials on our site by any visitor to our site or anyone who may be informed of its contents;

6.1.2.   all conditions, warranties, guarantees and other terms which might otherwise be implied by statute, common law, equity or otherwise;

6.1.3.   any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

(i)        loss of income or revenue;

(ii)       loss of business;

(iii)      loss of profits or contracts;

(iv)       loss of anticipated savings;

(v)        loss of data;

(vi)       loss of goodwill;

(vii)      wasted management or office time;

(viii)     damage to reputation; and

for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this Clause shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

6.2.     Nothing in these Terms of Use shall limit or exclude our liability for death or personal injury arising from our negligence, nor our liability for fraud or fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.

7.          Information About You and Your Visits to Our Site

We process information about you in accordance with our Privacy Policy.  By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

8.          Transaction Concluded Through Our Site

Contracts for the supply of goods and/or services formed through our site or as a result of visits made by you are governed by our Terms and Conditions of Supply.

9.           Links To and From Our Site

9.1.        You may link to our home page, provided you do so in a way that is fair and legal and on the basis that you link to and do not replicate our homepage and subject to the following:

9.1.1.      you do not damage our reputation or take advantage of it;

9.1.2.      you do not suggest any form of association, approval or endorsement on our part of you, your products and/or services;

9.1.3.      you do not link from any website that is not owned by you;

9.1.4.      you do not create a frame or any other browser or boarder enhancement around our site;

9.1.5.      the website from which you are linking must comply in all respects with Clause 4 of these Terms of Use.

9.2.        Any links to other sites and resources provided by third parties are provided for your information only.  We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.  If you decide to access or use any third party sites or resources, you do so entirely at your own risk.

9.3.       We reserve the right to withdraw linking permission without notice.

10.         Breach of Terms of Use

10.1.      We will determine, in our discretion, whether there has been a breach of our Terms of Use through your use of our site.  When a breach has occurred, we may take such action as we deem appropriate.

10.2.      Failure to comply with our Terms of Use constitutes a material breach and may result in our taking all or any of the following actions (without limitation to any other action or remedy we deem necessary):

10.2.1.   the immediate, temporary or permanent withdrawal of your right to use our site;

10.2.2.   the immediate, temporary or permanent removal of any posting or material uploaded by you to our site;

10.2.3.    issue of a warning to you;

10.2.4.    legal proceedings against you for reimbursement of all losses, costs and liabilities on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach or any other further legal action;

10.2.5.    the disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

10.3.        We exclude our liability for actions taken in response to breaches of our Terms of Use.

11.            Jurisdiction and Applicable Law

11.1.         The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these Terms of Use in your country of residence or any other relevant country.

11.2.        These Terms of Use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with English law.

12.            International Use

We make no promise that materials on our site are appropriate or available for use in locations outside the United Kingdom, and accessing our site from territories where its contents are illegal or unlawful is prohibited.  If you choose to access our site from locations outside the United Kingdom, you do so on your own initiative and you are responsible for compliance with all local laws.

13.            Updates and Changes

We may update and/or change these Terms of Use at any time by amending this page.  Any such updates and/or changes are effective immediately from the time they are included on our site.  Therefore you agree to review these Terms of Use regularly to ensure you are or become aware of any such updates and/or changes.  Some of the provisions contained in these terms of Use may also be superseded by provisions or notices published elsewhere on our site.  If you do not wish to accept the new Terms of Use, you should not continue to use our site.  If you continue to use our site after the date the updates and/or changes come into effect, your use of our site indicates your agreement to be bound by the new Terms of Use.

14.           General

14.1.        If any of the provisions of these Terms of Use (or any documents referred to in them) is held to be illegal, invalid or otherwise unenforceable in whole or part, by any competent court or other authority whose decisions shall have the force of law binding on us, that provision or part-provision shall, to the extent required, be deemed to be deleted and the validity or enforceability of the remainder of these Terms of Use (or any documents referred to in them) shall not be affected.  If the invalid, unenforceable or illegal provision would be valid, enforceable and legal if some part of it were deleted, the provisions shall apply with the minimum modification necessary to make it valid, legal and enforceable.

14.2.      Any failure or delay on our part to exercise or enforce any right in these Terms of Use does not waive our right to enforce such right.

14.3.      Notwithstanding anything to the contrary contained in these Terms of Use, they shall not operate to confer any rights or benefits on any third parties other than our group companies.

14.4.      Nothing in these Terms of Use is intended to or shall be deemed to create any partnership, joint venture or the relationship of principal and agent between us and you.

14.5.      When using our site, you accept that communication with us will be mainly electronic.  We may contact you by email or provide you with information by posting notices on our site.  For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.  This condition does not affect your statutory rights.

14.6.      All notices given by you to us must be given to us at our registered office stated in these Terms of Use.  We may give notice to you at either the email or postal address you provide to us when registering on our site.  Notice will be deemed received and properly served immediately when posted on our site, 24 hours after an email is sent, or three days after the date of posting of any letter.  In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.

15.         Your Concerns

If you have any concerns about material which appears on our site, please contact info@thesafecentre.co.uk.

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by The Safe Centre and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of The Safe Centre. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, The Safe Centre takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

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